Terms & Conditions
Last updated April 19, 2021
Made By Her provides a marketing and sales platform for female artists. Made By Her provides this service under the following terms:
STANDARDS OF SERVICE
We at Made By Her want to provide you with a beautiful website and beautiful handmade items to purchase from talented female artists and artisans. We screen each of our sellers by asking for photos of their work and we ask that everyone, both buyers and sellers, be genuine and considerate in their actions while using our site. We ask that everyone has integrity, is respectful to one another, and know that we are all here because of our love of art, creativity, and making. We vow to treat all of our buyers and sellers with respect and we ask that you do the same for us.
ALL FEMALE ARTISTS WELCOME
Made By Her does not discriminate based on race, ethnicity, or sexual preference. We are here to support talented female makers. If you are not approved, it will only be because your work or photos do not meet our selling standards; it will have nothing to do with the color of your skin, where you come from, your political preference, or who you love. If you are a skilled artist, we want to hear from you and we expect everyone to respect one another.
PRODUCT DESCRIPTIONS & PHOTO REPRESENTATION
All photos and descriptions of products are provided by the selling artists; Made By Her is not responsible for any information that is inaccurate or does not adequately represent the item for sale. We ask all of our sellers to accurately describe their work and but if you receive an item and do not feel it was accurately described, please notify Made By Her through our contact page and we will perform a further investigation.
*For Artists: if we receive more than 3 complaints that your items are not of high quality or that they are not accurately described on your selling page, your account will be suspended for one month and you will need to reapply in order to have your work re-listed.
**Cross Marketing Photos: Sellers may NOT use photos (either for their logo, banner image, profile picture, or product photos) that market their own personal website. While we want to promote female artists as much as we can, this is not how our fee structure is set up and, if sellers start using our platform for only marketing purposes, we will have to change our fee structure so there will be a fee just to join Made By Her, not just paying when you get a sale. If we see that images have been posted with personal websites listed, the page/product will be hidden by our team within 24 hours.
We want to protect our artists’ intellectual property and photos. If you think your intellectual property rights are being breached, please contact Made By Her through our Contact Page and we will discuss further with you.
COMMENTS & REVIEWS
Made By Her account holders will have the ability to leave comments, reviews, or feedback of products either sold or provided by Made By Her so long as there is nothing threatening, obscene, or illegal in their remarks. It is only account holders who will have the ability to leave remarks in order for Made By Her to make sure everything stays respectful and no one may create false email addresses to create fictitious accounts.
RETURNS & REFUNDS
Each seller will have their own Return Policy. Items may be returned if approved by the selling artist and agreed upon before item is placed back in the mail. If you receive an item and you are not fully satisfied, you must first contact the seller. At that time, the seller needs to contact Made By Her and we will process the return. If you have not received a response from a seller within 5 business days, or you feel you have been legally wronged by one of our selling artists or have been treated unfairly, please notify Made By Her through our Contact Page and we will perform a further investigation.
You consent to Made By Her sending you electronic communications and you agree that any agreements, notices, or disclosures provided to you electronically will serve as written notice.
You will need an account with Made By Her to access certain services on MadeByHer.com. Within this account, it will be the account holder’s responsibility to keep all payment information up to date and accurate. It will also be the account holder’s responsibility to keep their login information private in order to protect their personal information. All users on the account must be at least 18 years of age. If an account holder is under 18 years of age, they must have a responsible adult present when using the services of MadeByHer.com. Finally, Made By Her reserves the right to terminate, or place on hold, or refuse service to anyone that does not follow the Made By Her Terms & Conditions that are listed on this page. Made By Her also reserves the right to take down any inappropriate content or cancel any orders we deem inappropriate or duplicitous.
LIMITATION OF LIABILITY
Items: Made By Her does not inspect (other than by photo representation), manufacture, or distribute items for sale and does not make guarantees of their safety, legality, or quality. We are a marketplace for buyers; any claim against an item must be taken directly to the seller. If you feel an item violates these terms, please see our Product Descriptions & Photo Representation or Returns & Refunds section above.
Content: Made By Her does is not responsible for any copyright compliance, accuracy of representation, or content decency of items sold on our site. If you feel an item has been misrepresented, please see our Product Descriptions & Photo Representation section above.
Users: If you are upset with a buyer or seller from our site, please contact that buyer/seller directly. Made By Her is released from any demands, claims, and/or disputes occurring between users of the site.
Made By Her does not offer warranties any of the items sold on our site. We regularly monitor reviews of our sellers and, if we find anyone continually getting poor reviews, we will suspend their account until they can prove steps have been taken to remedy the situation but we do not guarantee the quality of an item or their service.
CHANGES TO TERMS & CONDITIONS
We may change or update our Terms & Conditions at any time. By using our website, you agree to these Terms & Conditions and it is the responsibility of the buyers and sellers of Made By Her to be familiar with them.